Delivery Policy

We deliver across Ireland for any of the products currently available online.
There is a flat fee of €60 for anywhere in Ireland.

All deliveries in Ireland take between 7 and 10 days from the date of purchase.

Small items are sent as a package with a delivery rate of €10. These deliveries take between 7 and 10 days.

Delivery of some special orders can take longer than the standard 7-10 days.

Kerb-side service deliveries will arrive on our own truck or third-party delivery on a pallet and will be delivered to the nearest accessible location. Our drivers are not insured to manually carry any material into a customer’s house.

Deliveries maybe on an 18 tonne lorry therefore if your property has restricted access please let us know at the time of ordering as this may incur an additional charge.

Hazards or obstructions e.g. steps, lifts, uneven or gravel paths/drive-ways may necessitate the delivery being made to an alternative location nearest to the delivery vehicle. Take caution when removing all packaging to avoid damages and injury.

For deliveries to Great Britain and Northern Ireland, please email us at info@sclflooring.ie

Checking your order:
It is important to check that your order is complete, correct and undamaged before accepting your delivery.

If you locate any damage or missing/incorrect items please accept the delivery and mark this on the delivery docket marking what is missing or incorrect and we can replace items.

Regrettably, we are only able to replace any damaged items that have been signed for as damaged.

Once you have signed for delivery it then becomes your property. We can expect no further responsibility for items once they have been delivered to the customers address and signed for. For this reason you must be available to receive, check your delivery and store it safely upon receipt.

Further information:
Goods will not be dispatched for delivery without full payment.

We strive to deliver products on the agreed date however if delivery time is not on the arranged time no liability for delay falls on SCL Flooring.

Is it the customer’s responsibility to ensure that there are competent roads and clear access to the specified delivery point at which products can be dropped off safely.

SCL Flooring does not accept any responsibility for damaged property in the execution of delivery.

If our delivery agents or our company drivers can not complete delivery for access reasons additional costs may be occured.

Arranged delivery dates are not guaranteed. Due to unforeseen circumstances hauliers and couriers can not complete delivery at the specified date the failure to deliver on the arranged date does not account for a breakage in the contract between the buyer and seller and there is no entitlement to damages or compensation.

Responsibility fails on the customer to ensure that delivery to a specified point it cleared for the goods to be delivered. The customer must inform SCL Flooring prior to delivery about access issues that may arrive.

A tail-lift vehicle usually undertakes delivery. These vehicles need a considerable amount of space to park and then use its components to drop the goods.

Please be aware that areas with limited parking space and tight areas may cause issues with these vehicles. From any prior communication about delivery issues that are flagged by the customer, we will reply by email to that customer with an outcome or resolution.

A pallet truck may be used to extract the goods from the truck to the kerbside. The road needs to be level and solid for the truck to execute this procedure.

It will be at the driver’s discretion to ascertain whether the area is safe for goods to be delivered using this method or similar.

The customer or a dedicated representative of the customer must be at the point of delivery. Unless it has been arranged otherwise in advance.

SCL Flooring soley reserves the right as to whether a delivery can be completed in instalments. Delivery in instalments constitutes a different separate contract. The fulfilment or non-fulfillment of these separate contracts shall not affect other contracts by the seller or the buyer.